Privacy Policy for Essome Group
Effective Date: 06/01/2025
1. Introduction
Welcome to
Essome Group (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal data of our visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website
essome-group.com.
2. Who We Are
Our website address is:
https://essome-group.com.
We operate as an agency and do not offer user account creation or manage a public user database.
3. What Personal Data We Collect and Why We Collect It
a. Contact Forms
If you contact us via a contact form on our website, we collect the data shown in the form, such as your
Name,
Email Address, and the content of your
Message.
- Purpose: We use this information solely for customer service purposes—to respond to your inquiries or business requests.
- Retention: We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes unless explicitly stated and consented to.
b. Cookies
Our website uses cookies to improve your browsing experience. Since we use WordPress, standard cookies may be set:
- Functional Cookies: If you leave a comment (if enabled) or interact with specific site features, cookies may be stored to save your details for future convenience. These cookies typically last for one year.
- Embedded Content: Articles on this site may include embedded content (e.g., videos, images, articles, maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
c. Analytics
We may use analytics tools (such as Google Analytics or Jetpack) to collect anonymous data about site traffic and user behaviour. This helps us understand how visitors interact with our agency website so we can improve our services.
- Data collected: IP address (anonymised), browser type, pages visited, and time spent on the site.
4. Who We Share Your Data With
We do not sell or trade your personal data. However, data may be processed by the following third parties essential to our operations:
- Hosting Provider: Our website is hosted on WordPress. Their servers may log standard technical information (like IP addresses) for security and performance purposes.
- Spam Detection: Visitor comments or form submissions may be checked through an automated spam detection service (e.g., Akismet).
5. How Long We Retain Your Data
- Contact Form Entries: Retained as long as necessary to address your inquiry or for our internal business records.
- Analytics Data: Retained according to the settings of our analytics provider (typically 14-26 months).
6. What Rights You Have Over Your Data
Although we do not have user profiles, if you have sent us a message via a contact form, you can request to receive an exported file of the personal data we hold about you (e.g., your email correspondence history). You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Contact Information
For privacy-specific concerns, please contact us at:
Essome Group